Return Policy

At Eyetective Camera Glasses, we want you to be satisfied with your purchase. Since our products are fulfilled by third-party suppliers (such as AliExpress and Zopi), returns are handled according to the supplier’s policies.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, you are eligible for a replacement or refund in line with the supplier’s return policy. Please contact the supplier directly using the details provided in your shipping confirmation email.

General Returns

Returns for reasons other than damage, defect, or incorrect item are not accepted.

Return Window

Suppliers typically allow returns within 30 days of delivery. Please check your confirmation email for the exact policy that applies to your order.

How to Request a Return

1. Locate the supplier’s contact information in your shipping confirmation email.
2. Submit your return or refund request directly to the supplier.
3. The supplier will provide return instructions, including the return address and approval requirements.

Processing Time

Once your return is approved and received by the supplier, refunds or replacements are usually processed within 5 business days.