Privacy Policy

Eyetective Camera Glasses
Effective date: 05/17/2024

We respect your privacy. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. By using our website eyetectivecameraglasses.store (the “Site”) and purchasing our products, you agree to this Policy.

1) Information We Collect

Identifiers & Contact Data: name, email, phone, billing/shipping address, order number.

Order & Payment Data: items purchased, price, currency, payment method (processed by our payment providers— we do not store full card numbers).

Device/Usage Data: IP address, browser, device type, pages viewed, referring URLs, cookies, and similar technologies.

Support Content: messages you send to our support team.

User-generated Content: reviews or photos you submit.

2) Sources of Information

Directly from you (checkout, emails, forms).

Automatically from your device (cookies, analytics).

Fulfillment partners (AliExpress and Zopi) when they process and update orders (tracking, delivery status).

3) How We Use Information

Process and deliver orders, provide customer support.

Prevent fraud and secure the Site.

Improve our products, services, and user experience.

Send transactional emails (order confirmations, shipping updates) and, with your consent where required, marketing communications (you can unsubscribe any time).

Comply with legal obligations and enforce our Terms.

4) Sharing Information

We share personal information with:

Suppliers/Fulfillment Partners (AliExpress, Zopi): to fulfill and deliver your order, handle returns/refunds for defective/damaged/incorrect items.

Payment processors & fraud prevention providers (e.g., Shopify Payments, PayPal, etc.).

Service providers (hosting, analytics, email, customer service) under confidentiality obligations.

Authorities when required by law, or to protect our rights and users.

We do not sell personal information for money. Under California law, certain analytics or ad technologies could be considered a “sale” or “sharing” for cross-context behavioral advertising. See Section 8 for your opt-out rights.

5) Cookies & Analytics

We use cookies and similar technologies to operate the Site, keep you signed in, remember preferences, measure performance, and understand how visitors use the Site. You can control cookies via your browser settings; disabling some cookies may affect site functionality.

6) Retention

We keep personal information only as long as needed for the purposes above, to comply with our legal/financial obligations, resolve disputes, and enforce agreements. Typical retention:

Order records: 7 years (tax/audit).

Support tickets: 2 years.

Analytics data: 14–26 months (per provider defaults).

7) Security

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the data. No method of transmission or storage is 100% secure.

8) Your Privacy Rights (CCPA/CPRA & similar U.S. laws)

Depending on your location, you may have the right to:

Know/Access the categories and specific pieces of personal information we collected about you.

Delete personal information (subject to legal exceptions).

Correct inaccurate personal information.

Opt out of sale or sharing of personal information for cross-context behavioral advertising.

Limit use of sensitive information (if applicable).

Non-discrimination for exercising your rights.

How to Exercise Your Rights

Access/Deletion/Correction: email cameraglasses@eyetectivecameraglasses.store with “Privacy Request” in the subject and include your name and order number for verification.

Do Not Sell or Share My Personal Information: visit our dedicated page and submit your request:
https://eyetectivecameraglasses.store/pages/do-not-sell-or-share-my-personal-information
(You may also email cameraglasses@eyetectivecameraglasses.store using the subject “Do Not Sell or Share My Personal Information”.)

We will verify your request (e.g., via email confirmation or order details) and respond within the time required by law. You may designate an authorized agent; we may require proof of authorization.

9) Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children.

10) International Visitors

Our store primarily serves the United States. If you access the Site from outside the U.S., your information may be processed in the U.S. where laws may differ from your jurisdiction.

11) Third-Party Links

The Site may link to third-party websites. We are not responsible for their privacy practices. Review their policies before providing personal information.

12) Changes to This Policy

We may update this Policy from time to time. The “Effective date” above reflects the latest revision. Material changes will be posted on this page.

13) Contact Us

Eyetective Camera Glasses
Email: cameraglasses@eyetectivecameraglasses.store
(Alternate inbox monitored: eyetectivecameraglasses@gmail.com)
Website: https://eyetectivecameraglasses.store